Quick answer
Make sure your HUAWEI ID, IP address, bank card and phone number all match the country of the offer. Do not use a VPN or several accounts on one phone, and use the coupon in a game downloaded from AppGallery.
To receive your coupons, check these points:
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Step 1
Everything from the same country
Your HUAWEI ID country, IP address, bank cards and phone number must match the country set for the offer.
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Step 2
No VPN, one account
Do not use several HUAWEI IDs on one device, and do not use a VPN to change your IP address.
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Step 3
A game from AppGallery
Use your coupon in one of the games or apps selected for the offer, downloaded from AppGallery.
Frequently asked questions
Why did I not receive my campaign reward?
Check eligibility, completion of the required steps and the campaign’s delivery time. If that period has passed, contact support with the campaign name and relevant order reference.