Quick answer
Install the game from AppGallery, open the gift in Gift Center, copy the code and enter it on the redeem screen named in the gift instructions. If the code says invalid, check the spelling, expiry, whether it was used before, region limits and the game version.
Frequently asked questions
How do I claim a gift from AppGallery Gift Center?
Install the required game from AppGallery, return to Gift Center and open its gift details. Copy the code if provided and follow the game-specific redemption instructions.
Where do I enter a game gift code?
Use the redemption screen specified in the gift instructions. Some games use a Settings menu, while others use a different in-game or publisher redemption page.
Why does my gift code say invalid or expired?
Check for typing errors, expiry, prior use, region restrictions and required game version. Follow the gift’s exact conditions and contact support if an eligible unused code still fails.
Can I claim the same gift more than once?
Claim limits depend on the gift’s terms. Check whether redemption is limited per account, character or code before trying again.
Are gifts available to existing players or only new players?
Eligibility varies by gift. Open the selected gift and check whether it applies to new players, existing players or a specific account condition.
What if a gift is out of stock?
Limited gifts may run out before the announced date. Check the page for availability updates or choose another eligible gift.